Bank: National Commercial Bank (NCB) Business Name: Najah Chemist Account Type: Business/Savings JMD Account: 354-747-294 USD Account: 354-747-308 Branch: Knuttsford Boulevard, 1-7 Knuttsford Boulevard, Kingston 5 Swift Code: JNCBJMKX Alternative: Pay via Fygaro at najahchemistja.com
Important Notices
Payment is 100% upfront. Orders are not processed until payment is confirmed.
No refunds or exchanges on manufactured products.
Turnaround times: Regular orders 2–3 business days | Customised orders 7–10 business days | Custom R&D 14–21 business days after sample approval — all after payment confirmation.
No COD. Bank transfer or Fygaro only.
Client is responsible for their own label compliance and product claims.
Najah Chemist is not liable after product handover.
Custom formulation R&D fees are non-refundable once work begins.
Clients
Client ID
Name
Email
Phone
Orders
Total Spent
Actions
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Client Journey
📌 Due Today — Manual WhatsApp
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📱 No Email — WhatsApp Only nurture manually · full 10-message sequence
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All Clients paid orders · last 90 days
Client
Order Date
Stage
Delivered
Progress
Last Message
Next Due
Status
Actions
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Products
Best Sellers Manager
Select exactly 3 products to feature in the Best Sellers section on the homepage.
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Name
Category
Variants
Status
Actions
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Shipping Labels
Select Order to Print
Order ID
Client
Products
Total
Date
Action
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Consultation Submissions
Date
Name
Business
Product Type
Status
Action
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Chatbot Knowledge Base
Policy & Product Knowledge
This text is sent to the AI chatbot on the public site. Update it whenever policies, pricing, or products change.
Start Page — Image Manager
Hero Image (main banner photo)
No image
Displayed in the hero section right panel on /start.
Skincare Brand Card Image
No image
Shown in the HydraGlow Skincare brand card on /start.
Feminine Care Brand Card Image
No image
Shown in the Feminine Care brand card on /start.
Men's Grooming Brand Card Image
No image
Shown in the Men's Grooming brand card on /start.
Broadcast Email
Compose Broadcast
Each lead receives the email matching their brand type. Subscribers (no brand type) receive the Skincare email.
Skincare
Feminine Care
Men's Grooming
Hair Care
Reactivation Campaign
Sends only to leads who joined within the date range, have never placed an order, and are not unsubscribed. Preview first — nothing sends until you approve. Tracks batches so no one gets emailed twice.
Product Lookup
Find all orders containing a specific product. Use this to refer retail customers to wholesale clients who stock that product.
Client
Email
WhatsApp
Product (matched)
Size / Qty
Date
Shipping Area
Status
Brand Builder
Lead Manager
Total Leads
0
All time
New Today
0
Came in today
Contacted
0
Reached out
Converted
0
Ordered status
Follow Up Today
0
Due or overdue
Date
Name
Segment
Budget
WhatsApp
Status
Last Contacted
Follow-up
Quick Reply
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Restock
Waitlist
Email
Product
Date Signed Up
Notified
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Business Intelligence
Click the tab to load data.
Finance
Order Profitability
Revenue (30d)
—
Paid orders
Product Cost (30d)
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Costed orders only
Avg Margin
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Complete data only
Missing Shipping
—
Paid orders, no cost
Profitability — Paid Orders
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Expenses
Total Expenses
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All time
This Month
—
Expenses logged
Entries
—
Expense records
📷 Upload Receipt — AI reads and pre-fills the form
Log Expense
Expenses
No expenses logged yet.
Academy
Total Students
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All programmes
Soap Programme
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Active enrolments
Payments (all time)
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From payment log
Badges Awarded
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All students
Manual Grant / Extend Access
HP + CP + MP checked = bundle (full access). From-Scratch is a separate premium add-on — only check if granted separately. Grandfathered students: leave HP + CP + MP checked.
Students
Email
Programme
Status
Access Type
Lessons
Badges
Enrolled
Click the tab to load data.
Payment Log
Email
Programme
Amount
Source
Date
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Academy Waitlist (Coming Soon Programmes)
Email
Programme
Date
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💱 FX Rates (Multi-Currency)
Set exchange rates for the currency selector. These are stored in settings/fx_rates in Firestore. Leave blank to remove a currency.
Saved!
Add Tracking Info
How is this order being shipped?
Send Invoice via Email
New Order
Total: J$0
New Client
Find & Merge Duplicate Clients
Records highlighted in green will be kept (oldest record). Records in red will be deleted after merging.